Solutions2Business
Experience
For the past decade our founders have supported and developed new business for private and public sector organisations, both large and small.
Now with the formation of Solutions2Business they have expanded upon that service by offering a team of smart telemarketers and an inbound helpdesk. Both these teams can offer your business a flexible, outsourced resource with the ability to maximise your company's sales potential.
Telemarketing
Our expertise and proven methods deliver outstanding results and can transform any telemarketing campaign into sales success. With a wealth of marketing knowledge over a diverse range of industries, from both the private and public sectors, including Telecommunications, Publishing, Retail, Automotive, Travel, to name a few.
The Solutions2Business telemarketing centre offers Data Cleansing; Intelligent Customer Profiling; Telemarketing; Outbound Call Handling; Qualified Lead Generation, Customer Satisfaction Surveys, Market Research and Appointment Setting. We don't use predicative diallers; our staff have the ability to view your customer information before they call, check notes, and ensure they tailor the call and position your product or service in the most positive way.
As Experienced Telemarketeers, they will engage in individual conversations with your existing or prospective customers allowing them to build proper business relationships and maximise business potential. Where possible, you will be introduced to, and get to know your support team, and have the ability to meet with them as required.
Virtual PA/Reception Overflow/Media Response
Creating the correct First Impression has never been more important than in today's business world.
Whether your requirements are as a result of a new business start-up, business fluctuations; as a result of a marketing drive, or perhaps the need for holiday or sickness cover, our Virtual PA or Reception cover can provide you with a cost effective, professional extension to your business, as and when you need it.
In the case of a Virtual PA, we will assign you a dedicated Virtual Account Secretary. They have the ability to update your calendar, manage your diary and hot key important calls directly to your mobile or landline when required. Answered in your company name, this service operates as a seamless extension to your business.
For each and every customer we create and build a 'knowledge base' unique to every business. This font of information will form the basis for all training of team members and is available to your team at all times when talking to your customers. In addition we produce a business process document, mapping exactly how your business is to be conducted, ensuring we sit as seamlessly as possible alongside your existing operation.
Allied to a comprehensive range of visual customer profile information and a full suite of MIS reporting, our aim in business is to become a valuable extension of your business.
In this time of economic uncertainty, let Solutions2Business become your partner to help sustain and build your business.
To explore how we may help please call us now on 0845 2575877 or email info@solutions2business.co.uk
Solutions2Business is a Data Registered company and follows all TPS, FPS & MPS guidelines